How we help Our services Shopmobility Please see Covid 19 Update for current information. We are part of the national Shopmobility scheme renting out scooters and wheelchairs to use around Plymouth City Centre. The service is available to residents and visitors to Plymouth regardless of whether their disability is permanent or temporary. Have a look a our video about Shopmobility below The first time you use us you will need to book an appointment for a familiarisation session. This will enable us to make sure that you have the right equipment and that we are happy that you know how to use it. You will also be given instructions about the areas in Plymouth City Centre where it is safe to go. Please make sure you bring ID the first time you come. It is VERY IMPORTANT that you book your training. If you arrive without an appointment and there is no-one on site to train you, then we may not be able to let you go out on a scooter. We have manual wheelchairs and scooters for short term hire which is ideal for use on holiday or when relatives are visiting. We can also offer a delivery and collection for this service to the following city centre hotels Copthorne Hotel, Crowne Plaza, Jurys Inn (Exeter Street) and Premier Inn Lockyers Quay. Please ask for this on booking (note you will not require training for short term hire). Please call us for more details. Shopmobility Opening Hours: Monday 09:30 - 16:30 Tuesday - Friday 09:15 - 16:30 Saturday 09:15 - 16:00 Sunday Closed Please make sure that all equipment is returned 15 minutes before closing time to allow equipment to be checked. Access Plymouth also has a satellite scheme in Drake Circus where equipment is available for hire within the shopping mall only. To use powered equipment you must produce a valid Shopmobility membership card as well as a form of ID. Please note that full parking charges apply at Drake Circus. Prices You will need to register with us and sign up to the terms and conditions. There is a twelve month membership fee of £12.00. All equipment hires are £5 per day for annual members. Visitors to Plymouth can sign up to a short term membership for three weeks costing £5. Short term hire prices are as follows, manual wheelchairs are £5 per day or £20 per week and scooters are £15 per day or £60 per week.