Eligibility for Dial a Ride and Community Car Transport

  • Adults aged over 18 must be a resident of Plymouth. This means people will be paying their council tax to Plymouth City Council.
  • They must either have or be eligible for a concessionary bus pass. Please see Plymouth City Council website for more details. We may ask to see the bus pass on your first trip.  

Eligibility for Shopmobility

  • Powered equipment hire is only available for adults aged over 18 years.
  • Manual wheelchair hire is available for young people and adults depending on size and weight due to safety and comfort.

How to make a referral

Anyone can make a referral to use our service. If you work for a service please ensure you have full permissions to pass on your clients details to us.

Please call us on 01752600633 or email [email protected]