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Dial - a - Ride

Be a friend of Access PlymouthDo you find it difficult to use public transport?
If so, Access Plymouth may have the perfect solution.

Dial a Ride is a door to door transport service for anywhere within Plymouth for elderly and disabled residents.

The service is available to Plymouth residents who are eligible for a concessionary bus pass, but struggle to access the bus service - this may be due to the distance they operate from your home, physical difficulties in boarding the bus or there is simply not a bus to where you want to go.

The Dial A Ride provides a door to door service between any two points anywhere within the Plymouth city boundary, with dedicated drivers who can help passengers on and off the bus and to and from your front door. The service operates on Mondays to Fridays except Bank Holidays and the Christmas Period from 9-15 am until 4.15 pm and can be booked up to a week in advance, but no later than the day before you wish to travel.

All bookings must be made before 2pm.

Our buses also have a space for one wheelchair. All wheelchairs must be checked by our drivers and this needs to be done the first time you travel, so it is best to add some extra time to your first journey. Customers who travel in a wheelchair should normally travel with someone to assist them as the drivers can only take a chair as far as the front door. All assistants travel for free.

The following fares apply to this service:

4 - Up to 2 miles return (2 miles there and 2 miles back)
6 - 2-4 miles return (2-4 miles there and 2-4 miles back)
9 - 4-8 miles return (4-8 miles there and 4-8 miles back)
Any journeys over 8 miles return will be charged at 10.

All fares are for a one way trip with the return free.

For further information or to book your place on the bus call Access Plymouth on 01752 600633.
We also offer a range of other services to help you get around the city including Shopmobility, Community Car and Access Repair. Please call for further information on these services.

Be a friend of Access Plymouth Be a friend of Access PlymouthDial A Ride is a service provided by Access Plymouth in partnership with Plymouth City Council and Plymouth Citybus.


Community Car

Access Bike

For details please contact us.

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Access Plymouth, Mayflower St,
Plymouth Pl1 1QJ

Tel: 01752 600633
Fax: 01752 229286